Menu

Call

Book


Home


Account


Apps

Make the most out of your spa experience.

To ensure you enjoy your spa experience to the fullest, we encourage you to review our spa etiquette guide.

Arrival Guidelines
Please arrive 45 minutes prior to your scheduled appointment time to allow yourself to shower and use the lounges, sauna, steam room and jacuzzis. Late arrivals will be subject to reduced treatment times.

Minimum Age
The Spa and Fitness Center are adult facilities and appropriate for guests 18 years of age and older.

What should I wear during my massage service?
You may undress to your level of comfort, some guests choose to wear their undergarments, and some choose to be nude. Your comfortability is most important.

How do I buy a gift card?
You may purchase gift cards online, at one of our retail outlets, including our Spa, Salon and the Atlantis Gift Shop, or by calling 775.335.4535. Gift cards purchased online can be picked up at the Business Center or mailed out for an additional $5 service fee. A tracking number is also available to you for $11.

May I have a cocktail in the Spa?
Spa Atlantis is a tobacco and alcohol free spa but our guests can enjoy an alcoholic beverage while they relax in our indoor or outdoor pool areas which are located conveniently next to our spa. If you are receiving a service, please be mindful of the harmful effects of consuming alcohol prior to your service.

Do you have food service?
Spa Atlantis invites you to our Tea Lounge area where we offer dried snacks, fresh fruit, coffee, teas, and both regular as well as infused waters. If you would like to enjoy breakfast, lunch, or dinner, we do offer poolside dining at our indoor or outdoor pool deck areas where our In-Room Dining staff will serve you your meals. Please be prepared to pay for any meals ordered separately from your spa bill.

Length of stay while at the spa
Most guests choose to arrive 1-2 hours prior to their appointment and stay 1-2 hours after their treatment.

Sickness
Spa Atlantis wishes all of our guests good health, but if you are feeling under the weather, we recommend rescheduling your service to a future date. Receiving a service while sick may have negative effects on your body as well as spread the sickness to others.

Day pass information
Spa Atlantis is pleased to offer day access to our guests who are not receiving treatments subject to availability. For $70, you can enjoy the many facilities our spa has to offer as well as our fitness center and indoor and outdoor pool areas. We do not book day passes ahead of time and only offer them the day of. Day passes are subject to availability because most days are fully committed making day passes unavailable.

Local’s discount days and when it can be applied
Spa Atlantis offers Nevada residents 15% off services and products Monday through Thursday, excluding holidays. We do not combine local’s discount with player’s cards or SpaFinder cards.

Pregnancy
Spa Atlantis is pleased to welcome our mothers-to-be. For the safety of the mother as well as the child, we offer our Pre-Natal massage after the first trimester which you can enjoy for 60 minutes. If you are in your first trimester, we are happy to offer you any of our luxurious facials or our Spa Pedicure.

Shaving before a body scrub
Please refrain from shaving legs before a pedicure or body scrub.

Medical Concerns
Guests who have had recent surgery or have any other medical concerns are advised to consult their physician before booking a spa service.

Cell Phones, electronic Devices and Cameras
Our Spa is a cell phone free zone. Cell phones may be used at the indoor pool deck and outdoor pool deck but never inside the Spa, including the specialty rooms and lounges. Cameras are never allowed in the area.”

Cancellations
As a courtesy to all we ask that a four-hour notice be given if you need to cancel or change your appointment time. For a cancelation less than four-hour guests will be charged in full for their treatment. To cancel your appointment, please call Spa Atlantis at 1.775.954.4135