Make the most out of your spa experience.

To ensure you enjoy your spa experience to the fullest, we encourage you to review our spa etiquette guide.

Arrival Guidelines
Please arrive 45 minutes prior to your scheduled appointment time to allow yourself to shower and use the lounges, sauna, steam room and jacuzzis. Late arrivals will be subject to reduced treatment times.

Minimum Age
The Spa and Fitness Center are adult facilities and appropriate for guests 18 years of age and older.

What to wear
Robes and slippers are provided for your convenience. What should I wear during my massage service? In general, guests receiving a massage service are nude so that the provider may have access to all muscle areas across the body and to also avoid damaging any clothing item you might wear with massage oils. Your comfortability is most important to us, so rest assured that you are professionally draped throughout your service.

How do I buy a gift card?
You may purchase gift cards online, at one of our retail outlets, including our Spa, Salon and the Atlantis Gift Shop, or by calling 775.335.4535. Gift cards purchased online can be picked up at the Business Center or mailed out for an additional $5 service fee. A tracking number is also available to you for $11.

May I have a cocktail in the Spa?
Spa Atlantis is a tobacco and alcohol free spa but our guests can enjoy an alcoholic beverage while they relax in our indoor or outdoor pool areas which are located conveniently next to our spa. If you are receiving a service, please be mindful of the harmful effects of consuming alcohol prior to your service.

Do you have food service?
Spa Atlantis invites you to our Tea Lounge area where we offer dried snacks, fresh fruit, coffee, teas, and both regular as well as infused waters. If you would like to enjoy breakfast, lunch, or dinner, we do offer poolside dining at our indoor or outdoor pool deck areas where our In-Room Dining staff will serve you your meals. Please be prepared to pay for any meals ordered separately from your spa bill.

Length of stay while at the spa
The day of your service, you are more than welcome to enjoy our facilities the entire day, from the time we open to the time we close (8 am – 9 pm) with the ability to come and go as you please.

Spa Atlantis wishes all of our guests good health, but if you are feeling under the weather, we recommend rescheduling your service to a future date. Receiving a service while sick could have negative effects on your body as well as spread the sickness to others.

Day pass information
Spa Atlantis is happy to offer day access to our guests who are not receiving treatments subject to availability. For $70, you can enjoy all of the facilities our spa has to offer as well as our fitness center and indoor and outdoor pool areas. We do not book day passes ahead of time and only offer them the day of. If we are experiencing a high volume of appointments for the day, we highly recommend calling ahead of time to check for availability, as we may not be accepting day passes for the day.

Local’s discount days and when it can be applied
Spa Atlantis offers Nevada residents 15% off services and products Monday through Thursday, excluding holidays. We do not combine local’s discount with player’s cards or SpaFinder cards.

Spa Atlantis is happy to serve our mothers-to-be. For the safety of the mother as well as the child, we only offer our Pre-Natal massage after the first trimester which you can enjoy for 60 minutes. If you are still in your first trimester, we are happy to offer you any of our luxurious facials or our Spa Pedicure.

Shaving before a body scrub
Contrary to popular belief, Spa Atlantis encourages our guests to not shave before experiencing any of our body scrubs. Any exfoliation may irritate freshly shaved legs, especially when participating in our Dead Sea Salt Scrub.

Medical Concerns
Guests who have had recent surgery or have any other medical concerns are advised to consult their physician before booking a spa service.

Cell Phones, electronic Devices and Cameras
We strive to provide our guest with a tranquil and private escape from the outside world. Please help us by turning off cell phones, personal electronic devices and cameras upon entering the Spa.

As a courtesy to all we ask that a four-hour notice be given if you need to cancel or change your appointment time. For a cancelation less than four-hour guests will be charged in full for their treatment.

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