"I came to the salon to have a bad hair cut fixed. Leah took the time to listen to what I wanted not only today but going forward with my hair. She was VERY nice and explained that maybe my regular hair dresser (who I've had for 9 years) had just tried a differnt way to cut, never once did she say she wasnt any good or imply she was better. My hair looks great and the way it looked when I left made me feel like a million bucks! She also told me "the sides of your hair should be sisters, not twins". No more worries to make the sides match :) We go to Reno about once every 2 months, I will try to schdule my hair cuts to those trips going forward, it's a 5 hour drive one way, but worth it! The cost was only $45.00, that included shampoo, cut, blow dry and flat iron. I was able to get in within a few hours of calling, everyone was very nice."