"My husband and I, along with another couple, recently escaped from our Minnesota winter to get some sun in the south. After spending a few days in San Francisco, we drove the approximately 4 hour (beautiful) drive to Reno, and checked into the Atlantis. We had reserved the Dolphin Tower, but upon arrival had been upgraded to the Luxury Tower, 7th floor. (I had made the reservations online and requested an upgrade to rooms with nice mountain views, if possible). The room was stunning. The colors, quality of furnishings, tile floor in bathroom...we couldn't have been more pleased. Plus we had a nice view, as requested. The bed was heavenly. Plus the room had everything we needed to make our stay complete - mini fridge, coffeemaker, great shower, flat screen tv...the bathroom scale was a surprise but being on vacation I made sure to ignore that! Our friends had a slight smokey smell in their room that seemed to come and go, but we did not have that in our room. The food at the buffet was the best we have ever experienced. Absolutely delicious, fresh, great variety, and didn't taste at all like buffet food. We were also pleasantly surprised by how quickly the points built up on our players cards, and we were able to pick up some nice souveniers from the gift shop before we left just by playing some slots a couple hours. The only thing we were disappointed in was the fact that guests did not have access to the fitness center unless they paid for using the spa. My husband went swimming each day and only saw one person in the fitness center the entire time. Also, the spa personnel were not friendly - always "busy" on the phone or talking when he would come to get a towel. Had they been more friendly, we might have considered paying for a day at the spa. With that exception being made, everyone else was friendly, the hotel was immaculately clean and we enjoyed the fresh water with fruit floating in it each morning by the hotel entrance. We were there the week of Valentine's Day and still payed a very reasonably price for this great hotel! Oh, and free valet parking! Would love to return some day."
Thank you for sharing your stories with us.
Atlantis Casino Resort Spa - Reno is proud to deliver a standard of excellence to our guests. We constantly review feedback to improve your future experience.