Four Diamond Award

    Thank you for sharing your stories with us.

    Atlantis Casino Resort Spa - Reno is proud to deliver a standard of excellence to our guests. We constantly review feedback to improve your future experience. Here is what our guests are saying about their Atlantis experience.

    "Your staff was always cheery and working hard. They kept everything clean and in working order..." - Guest from Tillamook, OR
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    "Your staff was always cheery and working hard. They kept everything clean and in working order. I enjoyed the non-smoking atmosphere and helpfulness of the staff. I went for work purposes, but it was also relaxing and nice to have great restaurants right there. Was nice to have this experience and not be on a 'strip'." - Guest from Tillamook, OR
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    "It has been a number of years since I have stayed at this hotel. WOW! The changes are outstanding..." - Hotel Guest
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    "It has been a number of years since I have stayed at this hotel. WOW! The changes are outstanding! For one thing, you don't reek of smoke as you walk through the casino. I don't know how they get rid of it, but it works. The spa is fabulous! The staff are so helpful and responsive to your needs." - Hotel Guest
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    "I think this casino has the best gambling in town in terms of number of slot machines and newness of slot games..." - Guest from San Francisco, CA
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    "I think this casino has the best gambling in town in terms of number of slot machines and newness of slot games. Would love for them to update their dollar machines though. They're a bit old fashioned. Otherwise, it's a great place to stay and play in Reno." - Guest from San Francisco, CA
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    "We visit Reno regularly and the Atlantis is our favorite destination. The rooms are nicely furnished, and the beds are comfortable..." - Hotel Guest
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    "We visit Reno regularly and the Atlantis is our favorite destination. The rooms are nicely furnished, and the beds are comfortable. The staff are always friendly and helpful, and the restaurants are first class. We particularly enjoy the Bistro Napa Lounge Social Hour 1/2 price menu, and the Deli has great corned beef sandwiches. We always look forward to the large selection of the latest penny slots." - Hotel Guest
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    We love the Atlantis and will stay no where else in Reno. We are looking forward to our next visit already..." - Guest from Folsom, CA
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    "We come here usually twice a year. We love coming in the winter the most...when there is snow outside. My children LOVE the indoor pool. We spend most of our day there. Since we have a daughter old enough for babysitting, my husband and I get to enjoy your great restaurants (which have exceptional service) and gambling. We love the Atlantis and will stay no where else in Reno. We are looking forward to our next visit already." - Guest from Folsom, CA
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    "We really enjoyed the Steak House. The service was great. Had fun in the casino also..." - Guest from Grass Valley, CA
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    "We really enjoyed the Steak House. The service was great. Our waiter was Mark. Room was great very clean. Had fun in the casino also. Also liked the oyster Bar. Had one dinner there. Would definitely go back." - Guest from Grass Valley, CA
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    "We enjoyed our time spent at the casino and hotel. Everything was great, and the staff was very helpful..." - Guest from Caldwell, ID
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    "We enjoyed our time spent at the casino and hotel. Everything was great, and the staff was very helpful. We loved the buffet, and the prices. There was a great assortment of video machines. It is great to have a non-smoking area also. The rooms were very nice, and the bed was comfy. Thanks for having us visit. This was our first stay, and we hope to be back soon." - Guest from Caldwell, ID
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    "We love the 20th floor and my wife being handicapped (not being able to walk a GREAT distance) the elevator was right there..." - Guest from Auburn, CA
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    "We love the 20th floor and my wife being handicapped (not being able to walk a GREAT distance) the elevator was right there with the ice machine and the room next door ~~best stay. Our lady that checked on the rooms was superfluous!  We wanted to eat up @ the seafood but beings it was Valentines Day we forgot to make reservations and it was super crowded, so we ate @ Purple Parrot and it was great! Had a good time, but we didn't win dangit~~but thank you for the perk, much appreciated" - Guest from Auburn, CA
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    "My husband and I, along with another couple, recently escaped from our Minnesota winter to get some sun in the south. We had reserved the Dolphin Tower, but upon arrival had been upgraded to the Luxury Tower, 7th floor..." - Guest from Hayfield, MN
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    "My husband and I, along with another couple, recently escaped from our Minnesota winter to get some sun in the south. After spending a few days in San Francisco, we drove the approximately 4 hour (beautiful) drive to Reno, and checked into the Atlantis. We had reserved the Dolphin Tower, but upon arrival had been upgraded to the Luxury Tower, 7th floor. (I had made the reservations online and requested an upgrade to rooms with nice mountain views, if possible). The room was stunning. The colors, quality of furnishings, tile floor in bathroom...we couldn't have been more pleased. Plus we had a nice view, as requested. The bed was heavenly. Plus the room had everything we needed to make our stay complete - mini fridge, coffeemaker, great shower, flat screen tv...the bathroom scale was a surprise but being on vacation I made sure to ignore that! Our friends had a slight smokey smell in their room that seemed to come and go, but we did not have that in our room. The food at the buffet was the best we have ever experienced. Absolutely delicious, fresh, great variety, and didn't taste at all like buffet food. We were also pleasantly surprised by how quickly the points built up on our players cards, and we were able to pick up some nice souveniers from the gift shop before we left just by playing some slots a couple hours. The only thing we were disappointed in was the fact that guests did not have access to the fitness center unless they paid for using the spa. My husband went swimming each day and only saw one person in the fitness center the entire time. Also, the spa personnel were not friendly - always "busy" on the phone or talking when he would come to get a towel. Had they been more friendly, we might have considered paying for a day at the spa. With that exception being made, everyone else was friendly, the hotel was immaculately clean and we enjoyed the fresh water with fruit floating in it each morning by the hotel entrance. We were there the week of Valentine's Day and still payed a very reasonably price for this great hotel! Oh, and free valet parking! Would love to return some day." - Guest from Hayfield, MN
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    "The wonderful accomodations, excellent food, friendly helpful staff and great gaming options made my stay easy and fun." - Guest from Sparks, NV
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    "I received an invitation for a Valentines Getaway from the Atlantis.My husband died 3 years ago. I scheduled my getaway to coincide with our wedding anniversary. The wonderful accomodations, excellent food, friendly helpful staff and great gaming options made my stay easy and fun. I was thrilled to receive a box of Godiva Chocolates tied with a white ribbon with a stirling silver heart charm attached. It felt like a got a gift from my guy on our special day. It was a memorable experience. Everything was first class.  Thanks from a very happy guest." - Guest from Sparks, NV
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    "We recently spent four days at the Atlantis in Reno. The Atlantis always goes the extra mile as a property to be very clean and the staff is always accomodating..." - Guest from Beaverton, OR
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    "We recently spent four days at the Atlantis in Reno. We had a great time lots of super food in Steak House, Bistro Napa (especially exceptional service) and the other restaurants as well. The Atlantis always goes the extra mile as a property to be very clean and the staff is always accomodating....we especially enjoy our time in the Keno Louge with Sue Chau and her crew...Keno is fun .....try it !!!!.......If you don't know how to play the crew is great they will help you. .Thank you all...we will be back again soon......Ben & Sharon" - Guest from Beaverton, OR
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    "We had been impressed with day visits - restaurants/customer service - decided to make the Atlantis our destination for day and overnite stay from now on..." - Guest from Galt, CA
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    "We had been impressed with day visits - restaurants/customer service - decided to make the Atlantis our destination for day and overnite stay from now on - also I am not sure if pet friendly, but in the future if I discover that it is, I will not stay. Have not had positive experiences with pet friendly hotels." - Guest from Galt, CA
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    "We love our stays at the Atlantis - the staff is great - very efficient and helpful. The rooms are lovely, even the older ones and often you get upgraded..." - Guest from Victoria, Canada
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    "We love our stays at the Atlantis - the staff is great - very efficient and helpful. The rooms are lovely, even the older ones and often you get upgraded. The rooms are spotless and I am very fussy! Lots and lots of restaurants, from casual to fine dining. The buffet is awesome and the Manhatten deli is great for a quick bite - watch out the sandwiches are huge! If you join their club you get points which you can use anywhere in the casino. I am always anxious to go back!" - Guest from Victoria, Canada
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    "Atlantis is a fun well run Casino Resort. Thanks to all who treated me and my colleagues so well. Food was great..." - Guest from Blackwood, NJ
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    "Atlantis is a fun well run Casino Resort. I will stay there every trip to Reno. Thanks to all who treated me and my colleagues so well. Food was great. The location near the airport and major highway madkes the stay even more pleasant. Valet parking great sports book and table games." - Guest from Blackwood, NJ
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    "We came to Atlantis for Valentines and enjoyed our trip very much! We would highly recommend the Atlantis Hotel to anyone..." - Guest from Dixon, CA
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    "We came to Atlantis for Valentines and enjoyed our trip very much! We would highly recommend the Atlantis Hotel to anyone, it is very accessible, the rooms are comfortable, the restaurants have fantastic food and the Casino is big with lots of slots to play! We will be back! John & Lorena" - Guest from Dixon, CA
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    "We were celebrating our 57th wedding anniversary. Received an upgraded room as a gift for our anniversary. The room was exquisite..." - Guest from Fremont, CA
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    "We were celebrating our 57th wedding anniversary.  Received an upgraded room as a gift for our anniversary. The room was exquisite.  Like the atmosphere and the variety of slots. Never got bored.  The entertainment at the bar area (Hindsight) was very entertaining. My wife was very pleased when they acknowledged our anniversary.  We enjoyed the food at Bistro Napa and the Purple Parrot. On previous trips we have also enjoyed Cafe Alfresco and Toucan Charlie's.  I have never had a disappointing stay at the Atlantis and plan to visit again in the near future." - Guest from Fremont, CA
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    "We stay here when ever we are in Reno. All the rooms have been remodeled. The wi-fi is strong and consistent throughout the hotel and casino..." - Guest from San Jose, CA
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    "We stay here when ever we are in Reno. All the rooms have been remodeled. The wi-fi is strong and consistent throughout the hotel and casino. The resturants are all good and range from basic to very fancy. It is not as large as the big three casinos downtown, but it is big enough and if you want to walk around the area, it is nicer and safer than downtown. The personnel are friendly. Additionally, all the rooms are set-up for connectivity and plenty of power recepticles." - Guest from San Jose, CA
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    "Our trip was excellent. Very clean and the service was excellent everywhere we went, from the buffet to the coffee shops, the casino and the front desk. Our host Troy Russell..." - Guest from Citrus Heights, CA
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    "Our trip was excellent. Very clean and the service was excellent everywhere we went, from the buffet to the coffee shops, the casino and the front desk. Our host Troy Russell was johnny on the spot. If we needed something he took care of it immediately. It was a wonderful long weekend and we are looking forward to another one soon. Thank you." - Guest from Citrus Heights, CA
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    "Atlantis Resort is a great place to stay. We stay at Atlantis about 5 - 6 times a year and we always have a fun time. The food is great..." - Guest from Fairfield, CA
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    "Atlantis Resort is a great place to stay. We stay at Atlantis about 5 - 6 times a year and we always have a fun time. The food is great, the staff is friendly and the rooms are always well kept. Atlantis has the newest slot machines and the food comps are probably the best in all of Reno. I always recommend this resort whenever someone asks where to stay in Reno." - Guest from Fairfield, CA
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    "We were at the Atlantis Casino & Spa again, and of course we were treated very well by the staff. I had wonderful dinner. Our rooms as always ..." - Guest from Citrus Heights, CA
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    "We were at the Atlantis Casino & Spa again, and of course we were treated very well by the staff. I had wonderful dinner. Our rooms as always were so nice & clean. Also had a visit the spa, thank ladies, as always I would not stay at another casino in Reno." - Guest from Citrus Heights, CA
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    Reservations: 800.723.6500 or 775.825.4700 | Group Sales: 800.994.5900