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How Was Your Stay

Thank you for staying with us. Please take a moment to share your opinions with us!

Personal Information

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Male Female

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Max. 1000 characters

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Max. 1000 characters

$

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Yes No

Reno/Tahoe Las Vegas Indian Casinos
Circus Circus
Eldorado
Grand Sierra
Harrah's Reno
Harrah's Tahoe
J.A. Nugget
Peppermill
Silver Legacy
Other
Other
Other
Aladdin
Bally's / Caesar's Palace / Flamingo / Paris / Rio
Bellagio / MGM Grand / Mirage / Treasure Island / New York New York
Boulder Station / Fiesta Rancho / Green Valley Ranch / Palace Station / Sunset Station / Texas Station
Golden Nugget
Hard Rock
Imperial Palace
Luxor / Mandalay Bay / Monte Carlo
Palms
Stratosphere
Venetian
Wynn
Other
Other
Other
Cache Creek
Feather Falls
Jackson Rancheria
Thunder Valley
Other
Other
Other

Atmosphere/Environment

  Excellent Good Fair Poor
12. How would you rate the feeling of luck and excitement in the casino?
13. How would you rate the overall cleaniness in the casino?
14. How would you rate your overall experience of your stay?

Hotel/Valet/Bell Desk

15. How was your reservation made?
Direct to hotel by phone
Travel agent
Meeting or convention - Name:
VIP services
www.atlantiscasino.com
Another website
Other
  Excellent Good Fair Poor
How would you rate the friendliness of your reservation agent?
How would you rate the wait time when making your reservation?

Yes No

Yes No

  Excellent Good Fair Poor
How would you rate the wait time in Valet?
How would you rate the friendliness of the Valet staff?

Yes No

  Excellent Good Fair Poor
How would you rate the wait time at the Bell Desk?
How would you rate the friendliness of the Bell staff?
  Excellent Good Fair Poor
18. How would you rate the appearance of the hotel staff?
19. How would you rate the friendliness of the front desk agent at check-in?
20. How would you rate the wait time at the front desk at check-in?
21. What was the condition of your room upon check-in?
22. How would you rate the efficiency of the hotel checkout procedures?
23. How would you rate the accuracy of the hotel charges?
24. What method of checkout did you use?
Front Desk Express Checkout VIP Checkout

Hotel/Valet/Bell Desk

  Excellent Good Fair Poor
25. How would you rate the quality/variety of the slot machines?
26. How would you rate the response time of the Slot staff?
27. How would you rate the friendliness of the Slot staff?
28. How would you rate the promptness of the beverage servers?
29. How would you rate the friendliness of the beverage servers?
30. How would you rate the cleanliness of the slot floor?
31. Which table game(s) did you play during your stay?
Blackjack Caribbean Stud Craps Let It Ride Pai Gow Poker
Roulette Poker 3-Card Poker 4-Card Poker
  Excellent Good Fair Poor
How would you rate the friendliness of your dealer(s)?
How would you rate the cleanliness of the table games area?
How would you rate the seating availability/comfort at the table(s)?

Yes No

  Excellent Good Fair Poor
How would you rate the promptness of the Keno staff?
How would you rate the friendliness of the Keno staff?
Where did you play Keno?
Toucan Charlie's Buffet & Grille Café Alfresco Purple Parrot Oyster/Sushi Bar Keno Lounge
  Excellent Good Fair Poor
How would you rate the cleanliness of the Keno Lounge?

Food and Beverage

33. In which restaurants did you dine during your stay?
Bistro Napa Café Alfresco Fun Center Snack Bar
Oyster Bar on the Sky Terrace Purple Parrot Room Service
Sushi Bar on the Sky Terrace Manhattan Deli & Restaurant Toucan Charlie's Buffet & Grille
Java Coast
  Excellent Good Fair Poor
How would you rate the wait time to be seated?
How would you rate the efficiency of the food server?
How would you rate the friendliness of the staff?
How would you rate the quality of the food?

Cashiers

Yes No

Yes No

  Excellent Good Fair Poor
How would you rate the efficiency at the Cashiers Cage?
How would you rate the friendliness of the Cashier staff?

Club Paradise

Yes No

What was the reason that you had to go the the Club Paradise Desk?
New Card Replacement Card Recieve a Comp
Redeem a Mail Offer Activate a PIN Other

Yes No

  Excellent Good Fair Poor
How would you rate the efficiency at the Club Paradise Desk?
How would you rate the friendliness of the Club Paradise Desk staff?

Spa & Salon

Yes No

Yes No

  Excellent Good Fair Poor
How would you rate the quality of the service(s) provided?

Yes No

Yes No

  Excellent Good Fair Poor
How would you rate the quality of the service(s) provided?

Problems

Yes No

Yes No


Max. 1000 characters