General Information
Spa guests must be at least 18 years old. Cell phone use is not permitted outside of the retail foyer. Spa Atlantis is a tobacco-free area.
Arrival
Please arrive at least 45 minutes prior to your scheduled appointment to allow yourself time to rinse/shower, change and relax. With each treatment, you are invited to enjoy our Aqua Lounge, Laconium Relaxation Room, the Brine Inhalation-Light Therapy Lounge, Herbal Steam room and Cedarwood Sauna. Arriving late will simply limit the time for your treatment. Your treatment will end on time and the full value will be charged.
What do I wear?
We will provide you with a luxurious robe and sandals to wear while you are in the spa. Most body treatments are enjoyed without clothing. You will be given the opportunity to disrobe and your privacy will be maintained. Throughout your services, your body will be fully draped, except for the area being worked on to ensure privacy. We recommend you bring a swimsuit to fully enjoy the Aqua Spa Lounge and fitness clothes if your schedule/visit plans include working out. Once you leave the privacy of the tea lounge and locker areas all areas are co-ed.
What if I have special health conditions?
Please notify your therapist if you have high blood pressure, allergies, physical ailments, any disabilities or are pregnant.
What should I do with my belongings?
Lockers are available for your personal items and clothing during your spa visit. Safety deposit boxes are available.
Cancellation Courtesy
We understand if you have to reschedule your treatment. As a courtesy to our guests and staff, please notify us at least 4 hours in advance if you are unable to make your scheduled appointment. Our therapists are dedicated to their clients for the full time allotted for a service. Therefore cancellations within 4 hours will be charged 100% for the scheduled service.